Do you trust Uber? We cover just about every move Uber makes, and over the years they’ve definitely pulled some surprising moves that have not gone over well with drivers. They tried to regain some trust with drivers with the 180 Days of Change program, but did that go far enough?
Mark with Uberhints.com made a great video all about the trust issue between passengers & drivers and Uber. Take a look at his video, the check out the video transcript below if you prefer to read.
What does Uber have to do to regain your trust? Or maybe they never lost it in the first place. Let’s talk about it.
Hey everybody, Mark here with uberhints.com. Now, I was just kind of wondering, what it’ll take people to come back to Uber, to regain the trust. Then I asked myself, did they ever lose the trust to begin with? And so I jotted down, took me about 10 seconds, I jotted down all the things I could think of. The big things that they have done in the past, just this year, just in 2017.
Uber’s misdeeds have been very public
It started with the sexual harassment. That was huge, right? Remember one of their engineers kind of broke this thing about how she was sexually harassed, and how it was wide spread, and they started tracking down emails and things that former CEO Tricky Travy had sent out. It was just ridiculous.
Our Top Tips for Drivers:
Then we remember the allegations of stealing information from Waymo. Remember when they hired away some employees, and they said that they brought the information with them? And they were stealing technology? That was another one that I jotted down here. They used a bogus app in order to try to, I don’t recall if it was throwing off law enforcement, or if they were trying to, I don’t even remember what it was. Deceive the inspectors in some way. Like I said, I jotted these down, I didn’t research. I’m just trying to recall from my memory all the weird shenanigans that have been taking place so far this year.
London did not renew their operating license at one time. There’s this huge data breach now that still we haven’t gotten to the bottom of it. And of course, they have not been doing really good background checks in Colorado. And so they were just fined I believe 8.9 million.
So those are just some of the things that I jotted down. And those are pretty huge things. And it made me wonder. If a lot of this autonomous cars and flying cars are kind of smoke screens. Kind of, hey look over there, look at all the great things that we’re doing. Don’t look over here. That’s the wonderful things. I wonder if they’re distractions. If they probably have no intention of doing many of these things in the first place.
What will it take to make passengers leave?
But that’s not my big question here. My two big questions are: Number one, what will it take for people to finally say enough is enough, I don’t want to ride with these people anymore. I don’t want to drive with them. They are so corrupt. They are so dishonest. They are just so unbelievably crooked that I don’t want to do business with them anymore. And if someone makes that decision, what will it take to bring them back? I think human nature being what it is, people really don’t care. People care about one thing. They care about number one, me. I don’t mean you care about Mark. And as long as you can get from point A to point B at a real reasonable cost, make that cheap Uber, meaning the riders can get it cheap, and as a result, the drivers are not really paid very well. As long as they can get that cheap transportation, I think they’ll keep coming back.
There is a lot more people that will push aside ethical issues for personal convenience than there are the other way around. I think most people will say, “Yeah, well, they’re doing bad things, but I still need to get to work. And so I’ll call Uber.” Or “Yeah, they’re doing bad things, but I don’t have much money. I gotta go shopping. I gotta get to Wal-Mart. I’m calling Uber.” Or “Yeah, they’re doing bad things, but I gotta get my car to the shop. How am I going to get back? I’m calling Uber.” I have a feeling that’s how most people see the world. You know, I hope that doesn’t sound too cynical. It’s just the way I read people, and it’s the way I think things are.
What do you think?
I’d like to hear your thoughts on this subject. Number one, what’ll it take until people are finally pushed over that line? Or will it ever happen? And if it does, what will it take, if anything, for them to come back? People that are watching, I assume you’re watching because you still driving or still riding with that company. Why are you still here? Is it the same thing I said? Yeah, they don’t pay a lot, but boy I can’t find work right now, or I need that extra money before the holidays. So, I’m going to suck it up and just bite the bullet, and drive with them to make a few extra dollars. I don’t know what it is. But I’d love to hear your opinions. Leave your thoughts down below, as always. I love it when you share, when you leave comments, and particularly when you subscribe. Thanks again. I’m Mark with uberhints.com.
Ready to Maximize Your Ridesharing Profits?
Maximum Ridesharing Profits is The Rideshare Guy's online video course. Enroll to learn how rideshare veterans earn more, spend less, and treat rideshare driving like a real business.