Occasionally, I host a live stream Q&A on my Rideshare Guy Youtube channel where I go over recent rideshare issues and take questions from the audience. It’s a really great chance for you guys to catch up on the latest news and ask whatever you want, so I decided to link one of the video recordings here to show you guys what the streams are like.
Check out the video, and browse the transcript if you prefer to read. And if you want to attend the next live stream, make sure to subscribe to The Rideshare Guy on Youtube.
What’s going on everybody? Harry here, and welcome to our monthly YouTube Live session. I’m just going to give things a few minutes here to go ahead and queue up, but it looks like we’re now live. I want to thank you for joining. If this is your first time jumping on a YouTube Live session, we actually do these each and every single month. Usually in the first week of the month. Typically, the format that we of over is we’re going to cover a couple of top news stories that have been happening in the industry, some of the latest updates to the Uber and Lyft apps, and then we’re going to devote most to the time to question and answers session, so you’ll be able to actually come on and ask us anything.
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Like I said, if you guys are just joining for the first time right now, thank you very much for joining. Feel free to let me know in the comments below if you guys are watching at a later date. If you’re not watching Monday, May 8th at 5:00 p.m. you won’t see the live chat, but you will be able to leave a comment after the fact, and we’ll make sure that we get back to any of those questions. Feel free to let me know where you guys are from. It looks like we’ve got a few people here checking in right now. Clownfish checking on from the OC, Harold Franz from Richmond VA, Atlanta Excellence, who was a former Rideshare Guy guest poster. Looks like we’ve got a few people, and we’ve got Jeff coming in from Hawaii, Baseball, so thank you guys all for joining.
I do want to say that we do these each and every single month, and we’re going to go for about one hour total. Make sure you stay tuned to the end too, because normally we do a little swag giveaway. This will be the giveaway that we’d normally do, but I actually have a special prize. I might give out a few of these, but I guess I would say the grand prize today is in this big, brown box. If you guys can guess what it is. Well here on the side, give you guys a little hint, it says, “Do not load or transport package if damaged,” so there’s something cool in here. It’s actually worth $500 actual cash. I’m going to go ahead and give that out at the end, and you guys, if guys stay tuned to end, you’ll actually be able to win that prize.
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Let’s go ahead and get started. Let’s see, we’ve got a bunch of people coming in, so Simon from Buffalo, Productions all the way from Flagstaff, Terry from Cleveland. Thank you guys all for joining, and I’m looking forward to getting this started, so if you guys have a bunch of questions, that’s great. I’m going to go over a few of the top news stories, a couple of updates to the Uber and Lyft app, and then we’ll spend a bunch of time answering all of your questions here live. Definitely start saving those questions, in a few minutes, I’ll start answering them. Feel free to just go ahead and type them into the chat, and like I said, if you’re watching after the fact, you won’t be able to see those comments and questions, but you will be able to leave a comment on YouTube after the fact.
The first thing, there are a couple of big stories that broke in the past month, and we’re already at May 8th, so technically I’ll go over what happened in April, and then leading up to it. But I think probably one of the biggest stories was obviously the Gett and Juno acquisition. I have some thoughts on that, but before I get into that, I’d love to hear what you guys have to say.
I also want to talk a little bit about this interesting story out of Boston Massachusets where, actually what happened was, the government came and instituted more stringent background checks than Uber and Lyft normally do. It actually disqualified 8000 Uber and Lyft drivers. I’ve gotten a few emails from drivers who have been effected. If you’re one of those, feel free to let me know if you’re driving in Boston. But I’d be curious to hear your guys take. Basically the state went out and ran more stringent background checks.
Now a lot, I would say some to a lot of the offenders that came back, actually had pretty serious crimes, and there were things like assault and much more, not misdemeanors, but more felonies. It was pretty, I guess a little bit scary I know, for a lot of passengers, and even some drivers who were out there and seeing that there’s potentially a lot of drivers on the road that aren’t safe, but of course, among all those drivers who got caught up, we definitely heard from a lot drivers who had pretty minor infractions on their records. I guess it’s a little bit of a catch 22, you have a lot of these drivers who are, some that are potentially doing really bad stuff, that are getting caught by these extra background checks, and then some that are for pretty minor offenses. That’s definitely something to keep your eye on, is I think that could potentially be rolled out in other cities.
Now, the other big story that happened in the past month is obviously Juno and Gett, I guess you would say merged. Gett technically acquired Juno. If you guys are in New York, you’re probably aware of this story, and if you’re not familiar with Juno, Juno was supposed to be this driver-friendly ride share option, and it turns out that it looks like, just from the operation side of the business, it was very expensive, and it looks like they actually sold basically to Gett. They got, when it was announced, to be a $200,000,000, and it looks like a lot of that is in stock, so we’ll see how that all shakes out. But a lot of drivers who had bought into this company, ended up only getting one to $200 payments for this huge sale, and that’s definitely something that it seems like we’ve got to keep an eye on. That’s just a quick update of what’s happened in the ride share world in the past month.
It looks like we’re up to about 100 people watching live now, so thank you guys all very much for joining. Like I mentioned, we’ll be giving away a pretty cool $500 prize in this gray box over here. If you guys haven’t noticed, I’m actually in a new office, so I moved. I’ve got my little plant right back here, and my wife is busy designing my office, but I’m actually in Los Angeles now, so in Mid City, so hence the new background. If you guys are just joining for the first YouTube Live, you probably have no idea what I’m talking about, but if you’ve been around for a while, you can see that I’m in a new place.
We’ve got our first comment about the Juno-Gett acquisition. Wokay Productions says, “I’m still holding out hope for Juno and Gett. Not happy how our driver peeps got jipped from company stock.” That’s a good point. I think that for a lot of drivers, what Juno really represented was hope, and I guess what I should say is that we can’t completely give up on them yet because it’s still to be determined how Gett and Juno are going to operate. Are they going to operate separately? Are they going to operate independently? Or what that’s going to look like in the United States, and even if they’re going to continue expanding outside of New York. Because I know there were a lot of angry reactions at the beginning, but I guess what I would say there is we haven’t completely given up hope there, so it’s definitely something to keep an eye out on.
Thank you guys all for joining, it looks like we’ve got a bunch more people. Gilbert from Merced, NV from Tacoma. Feel free to let me know where you guys are from, and start saving up those questions. If you have anything that you’d like to get answered, I’ll go ahead and answer it. Just in a few minutes here, I’m going over some of the top news stories. We talked about the situation in Boston, the Juno and Gett acquisition. Then we’ve also got Christian in the comments, so if you guys have any questions that I’m not able to get to, Christian from The Rideshare Guy will actually be answering all of those questions in the comments.
Dave asked me, “What do you think of Maestro?” Which is a great question. That’s actually what I want to get to right now, because there haven’t been a ton of major passenger or rider or driver updates to the Uber and Lyfts app. One of the things I like to go over is, since these apps do change so frequently, are what’s going down on the app.
There was an interesting article that I read, where Uber is actually changing the rating system. I’ll go ahead and share it right now in the comments, but basically what these changes mean is that, so what Uber actually, so pretty small changes, but what I saw was that now, if a passenger is on an UberPOOL, and they leave below a five star rating, then they’re given the option to select what went wrong. If that was something that was out of the driver’s control, so let’s say a passenger leaves a four start rating for you on an UberPOOL ride, and they select the option too many pickups, that’s something that you can’t control as a driver. Uber is now going to no count that against you in your driver rating, which I think is cool. Uber has gone and actually made a couple of these small changes, and it looks like they have a couple more announcements in the future. Nothing huge, nothing major, but it definitely seems like they’re looking to improve a few small things going forward.
A couple of you guys are asking me now about Maestro, and that is something that I want to talk about, because Maestro has actually released a couple of new builds lately, and I do encourage you guys to check it out. This is an app that’s in beta, and it’s definitely one thing that I’m a big fan of this app, because if you guys aren’t familiar with Maestro, we’ll leave a link in the comments, but you can sign up at the therideshareguy.com/maestro I believe is our link. Then you need a code, our is RSGB3171. That’s RSG as in rideshare guy, B as in beta, 3171. We’ll go ahead and leave a link to that so you can get signed up with that. We’re an affiliate of Maestro, so if you guys use our link and our code, we do receive a small commission.
But basically, the way that it works is you log on to Maestro, and it automatically logs you on to Uber and Lyft, and then whichever request comes in first, let’s say it’s an Uber request, it’ll accept that automatically without you having to touch the screen, and then it logs you off of Lyft. It’s also got some other cool features that allows you to ignore UberPOOL rides, set filters, and so you say, “Oh, I only want passengers rated above a certain number,” or whatever it might be. That’s a little bit about how Maestro works.
Looks like we’ve got a couple of comments coming in. If you guys have used Maestro, I definitely am curious to hear your thoughts. Like I mentioned, it is in beta, so it’s still being worked out, but it definitely shows a lot of promise. I’ll have a couple of actually big announcements on that in the future, and we’ll have a review of Maestro coming out in the future. On the YouTube channel, actually this week.
It looks like Dave B says, “Yeah, I love Maestro.” 808 Roti says, “More efficient,” and yeah, so if you guys are using Maestro, definitely I know a lot of people have talking about it. Uber Man’s got some great videos. We’ll have our first basic review of Maestro out on the channel, and then you guys and go ahead and check that out. We’ll have more stuff on that in the future.
Looks like we’ve got a question here coming in from, where’d that go? Someone asked me about UberEATS. “Can you make money with UberEATS?” UberEATS is a topic that, or it’s a service obviously, associated with Uber, that allows passengers to order food from local restaurants, very similar, almost exactly the same as Postmates and Jordache. The big difference though, and one thing that we find, for the most part, drivers aren’t huge fans of UberEATS because there’s no tipping involved and not very Uber-esque. If you’re doing UberEATS deliveries, there’s no way for a customer to leave a tip unless they do it in cash when you drop off the delivery.
But I would say that, when UberEATS does first launch in your city, there’s often good opportunities, there’s bonuses or incentives, or even the weekly trip incentives. We’ve done some good guides on our site, as Ezra, who saw in here, the Rideshare genius has written up a couple of good guides on our site, and he’s got some good stuff on his YouTube channel if you guys are interested in learning a little bit more about UberEATS.
It looks like we’ve got, JM says, “Thank you for the guides on your site. That’s a great help,” and yeah, that’s a good point. We do have a ton of information on getting started with Uber, getting started with Lyft, and even just, we call it our ultimate guide to rideshare. If you guys head over to therideshareguy.com, you’ll be able to see all of those fee guides, and we have free PDF downloads. Or you could opt in to our email list, and you can get all that information.
Loretta asks, “Can you drive for both Uber and Lyft?” This touches nicely onto Maestro, because we just talked about that. Yes, you can drive for both Uber and Lyft, it’s just logistically, sometimes it’s a little bit of a hassle. An app like Maestro definitely helps that. That’s definitely something to look into.
Envy says, “I did four UberEATS last night, and no tips. Urgh.” Yeah, that’s definitely the problem with UberEATS, is that. Some people like it actually, because they have a partnership with all these restaurants, so ideally, in an ideal situation on an UberEATS pickup, you go straight to the restaurant, the order is right there waiting for you, you go in and pick it up, and leave. Whereas, with sometimes with Postmates and Jordache, you actually have to place the order, there’s more waiting time, so some people like UberEATS in that sense, but then there’s no tipping. We actually found on Jordache, that half of Jordache pay, up to half of your pay on Jordache, can actually be from tips, so you can see that, I think, Jordache is probably one of the profitable food deliver services if you guys are looking into food delivery.
Let’s see. We’ve got a couple other people commenting. Seven says, “I’m a driver not a delivery boy,” and that’s a good point. If you like doing rideshare, obviously you don’t have to do UberEATS. It’s an opt in, and so that’s definitely something to keep in mind.
Let’s see. James is asking about incentives. I’m not sure what that question is, but feel free to ask it again. Then it looks like we’ve got a couple of comments coming in about Maestro not always turning off the completing app. Won’t let you add your phone. Yeah, there are some kinks, I guess what I would say is they’ve got some support videos on their site, and sometimes it just takes some basic troubleshooting with those services. I noticed when I was using Maestro, that occasionally it would not log me off one app or the other, and so what I would do in that case was basically just reset Maestro, log off both Uber and Lyft, and then open up Maestro and log on. Then it would log on automatically to Uber and Lyft again. That’s something to keep in mind.
Thomas says, “Dash cam is a must for newbies,” and I definitely agree. I was out driving today, and a passenger asked me about my dash cam, so these dash cams are great for really preventing bad behavior is you’re worried about that, if you’re driving late nights, but also just for insurance and just general liability. You really never know these situations. I has a driver email me the other day. He got accused of something while driving for Uber, and he actually had dash cam footage to prove his innocence, so that’s definitely something to keep in mind. There are some local laws and regulations that you need to follow. We’ve got a bunch of good information on our site, where you guys can go and look up more about dash cams, or just email me for more info. That’s definitely something to keep in mind.
Then let’s see. We’ve got a couple of other people chiming in about UZURV, so Gonzo says he’s the UZURV guy. Yeah, UZURV is another good app for rideshare drivers. They’re another one of our affiliate partners, so we’ll be having some more content about them in the future, and checking them out. I know they actually just launched in Los Angeles the other day, so Harold, actually one of their, don’t know what your title is Harold, sorry, but he’s someone important at UZURV, and he let us know that UZURV is actually now live in Los Angeles. That’s another cool app that you guys definitely might want to check out. If you’re a driver, it allows you to basically facilitate through the Uber app, but you can build up a private clientele base that way, and build it up, but still do the trips on the Uber app so that you don’t have to worry about insurance or anything like that. Definitely something to keep in mind.
Yeah, we’re up to way over 100 live viewers right now, so if you guys are just joining for the first time, thank you very much for joining. We’ve gone over a couple of top news stories, we’ve touched on a couple of the latest updates to the app. Touched on apps like Maestro and UZURV, which are helping drivers. If you guys have any questions, now’s the time to ask. I’m going to be here until the top of the hour, so that’s six p.m. pacific. You’ve got at least another 40, 45 minutes with me, where you can get all of your questions answered, and yeah, I’m going to go ahead and try to help you guys as much as I can.
Looks like Clear Evidence has go a question coming in that says, “Maestro currently only works with Lyft and Uber,” and that’s correct, but in the future, you could imagine, I think Maestro, that’s why I’m so excited for an app like Maestro because it has a ton of potential. I imagine you could do Postmates, Lyft, Uber, all at the same time, and then now you just the job that comes in first, it can really minimize your downtime, especially during the times when it’s slow. If you like driving Tuesday afternoons, but normally it’s too slow, that’s when an app like that can definitely help.
Gilbert asks, “Can we purchase the Uber Beacon?” If you guys have seen in a previous video, we actually unboxed the Uber Beacon. Unfortunately you can’t purchase it. I mean, it may be on Ebay or Amazon or something like that. You could probably purchase it from some driver who’s quit driving for Uber, who just doesn’t want the beacon, but Uber isn’t supposedly launching this beacon, which I don’t know where mine is, I have it somewhere, maybe on my car right now, but it’s basically a light-up device that matches colors with the passenger’s app. It’ll flash green, and the passenger’s app will flash green. It’s supposed to make it easier to fond each other, so that’s what the Uber Beacon is.
Lyft has launched a similar device. You know, Uber announced this a few months ago, but they haven’t really been mailing them out. That’s really the only way you guys can get an Uber Beacon though, it’s by Uber sending them to you. They haven’t really been, like in Los Angeles, I don’t think they’ve rolled them out here in my market, I know they rolled them out in a few test markets, so I don’t know if they’re actually … Sometimes they pilot these products or services, and they end up not wanting to roll them out nationwide, so that may be what happened with that Uber Beacon, because I really haven’t heard much about it.
Let’s see. We’ve got a couple other questions coming in. Let’s see. Matthew says, “Thank you very much for The Rideshare Guy. Coming up on a year for driving mainly for Uber, and your info has been very helpful.” I’m glad to be of service Matthew.
Ken says, “The mileage to go pick up UberEATS, the mileage I the way you get a ping. 3.8 miles to get to the restaurants. Usually the meals are not ready, then your delivery is only 1.8 miles.” Ken is here saying, talking a little bit about UberEATS, and really not enjoying his experience in Dallas Fort Worth. No tips, not as much mileage, and the customers aren’t even friendly, so that’s interesting feedback. I’d be curious to know if you’ve tried other delivery apps, because frankly I would say that UberEATS, from all the feedback we get, I would say that probably the people have the best things to say about Jordache, Postmates, and then UberEATS as far as when it comes to delivery apps. There are some others, but those are definitely the top three, and in order of drivers, I guess you would say of how much they like working for these apps, how much money they’re making. Definitely something to keep in mind.
Thomas says, “Stride is good tracking mileage, and is free.” That’s correct Thomas. If you guys have been following the channel, we’ve actually done a couple of review videos on Stride Drive. It’s a free mileage tracking app for Uber and Lyft, or really any rideshare drivers. It was only on IOS, for Apple phones only, but now they have an Android app, so definitely another good app. I mean, we’re always looking for these apps that are really beneficial to drivers, that are either increasing your bottom line, like Maestro or an app like UZURV is really going to help you make more money, but I would say it’s also important to think about your expenses. How much you can save in taxes. You want to think about both sides of the equation, and that’s what an app like Stride Drive will do. Definitely check that out if you guys are interested.
George says, “What is the app you were talking about to built a private client base?” That’s UZURV. That’s U-Z-U-R-V. We’ll have some more info out on them in the future, and we’ve got some stuff around the site on them.
Kevin says, “UberEATS is launching in Calgary, Alberta on May 17th.” That’s definitely something to keep in mind. If you guys are in a city where UberEATS hasn’t launched yet, that could be a good opportunity because Uber tends to subsidize those rides, or offer bonuses, offer huge incentives, especially when UberEATS first launches. If you guys are ahead of the curve and on top of it, you can really take advantage of it, and then eventually, they’ll probably lower rates on UberEATS, so maybe that’s the time to quit. But it pays to be ready, to be doing your research, and know when these services are coming.
John asks, “What do you think about the company called Via? They’re only taking 5% commission instead of 25%.” I know Christian has done a lot of work looking into Via, so maybe he can also chime in on this question. But I don’t think Via only takes 5%. That actually sounds way too low. I guess I would say there’s a reason why Uber takes 25%, and although you may think they’re greedy or this or that, it is expensive and I don’t know if they need actually they need to be taking 25%, but I think I’d always be wary of any company that says, “Oh, we’re only going to take five or 10%,” because the numbers just don’t seem to add up in my head. But that being said, I know that I’ve heard mixed reviews on Via from drivers.
If you guys aren’t familiar, they’re actually a carpooling only service in Chicago, in New York, and I believe Washington DC, and primarily a few East Coast markets. But they really cater to audiences that understand that they encourage passengers to be ready to go. It’s like an UberPOOL only service, which you might think sounds terrible, but it’s not as bad as it sounds, because once you start doing it, you have passengers that know they’re calling an UberPOOL, that know they’re sharing the rides, and Via, it seems like they do a better job sharing. They’re passing saving onto the customer, but they’re also sharing some of those earnings with drivers a lot better than Uber, which actually pays drivers less for UberPOOL, so that’s something that you guys can definitely keep in mind.
Jay says, “Maestro is not for IOS yet,” and that’s correct. Maestro’s Android only, so just another good reason to hop on the Android bandwagon. I actually just got my S8 Plus right here. I did a little unboxing video. I’ll probably do a review on this phone, but I love it and I think everyone should get it. I love my S8, and I was not paid to say that. I just like the phone.
Craig is asking about upfront pricing lawsuits. If you guys aren’t familiar with upfront pricing, this is where Uber actually quotes a certain fare to the passenger. It’s called an upfront price, and hen drivers are still paid on actual mileage and time. We actually had a really good, I would call it an exposé, that Christian and I worked on, where we revealed that actually, it turns out that Uber is actually making a lot more money on these upfront pricing rides than they say they are, and they say that they’re breaking even, on some, they charge the passenger more, and some they lose money, but we found, basically by back-calculating all that info, from a New York driver and using their sales tax data, that Uber is charging a little more and effectively raising their commission. It turns out there’s a big lawsuit. I think there was a few class action lawsuits about upfront pricing, so that’s another controversial thing for you guys. Definitely interesting.
Looks like we’ve got a few other questions coming in. James says, “Harry, UberEATS or Beacon is great at first, based on currently mature markets, and then all those incentives dry up over time.” Yeah, it looks like Christian has chimed in and said, “The passengers on Via know what is going on. They’re more efficient on their shared rides,” so definitely heard that VIA’s a good experience for the most part, from drivers.
Michael asks, “Can you get rideshare insurance only? I’m not sure exactly. I think you’re asking about rideshare insurance Michael, but feel free to clarify. Yes, we do have a marketplace on the site, so if you guys are just signing up with Uber, or you’re not really aware of the insurance situation, Uber and Lyft do provide commercial insurance while you’re on a trip, but during period one, where you’re logged on to the app, but you’re not yet on an active trip or you’re still waiting for a request, you’re on your personal insurance. Uber doesn’t provide commercial insurance then. They do provide a little, but it’s much lower limits, and it’s contingent on your personal policy. No collision cover , so basically, if you get into an accident, you’re on your own and you have to cover the cost of the repairs for your vehicle.
Most personal insurers won’t cover you unless you’re lying and saying that you’re not driving for Uber and Lyft, which some drivers do. Obviously I can’t, or don’t recommend that, but there are rideshare insurance options. We’ve got a marketplace on our site, that has a ton of different rideshare insurance options, with agents who know what they’re talking about. There are a ton of options these days, so hopefully that explains your question Michael.
It looks like we’ve also got a couple of questions coming in here, about some other companies. Steve says, “There’s a rideshare company called Fasten in Boston and Austin, that only takes one or $2 off of each fare.” That’s correct Steve. We actually tried out Fasten while we were Austin, Christian and I did, and it’s definitely an interesting model. I guess what I would say is, with a lot of these rideshare service, I think that they clearly understand it seems as a driver, that Uber takes a lot of money from your fare, 25% plus the booking fee. They’re taking 30 to 40% out of every single fare, and so a lot of these companies have really harnessed upon that, and come in and said, “Oh, we’re going to offer five or 10%, or $1.” I guess what I would what I would say is, as long as that’s the case, take advantage of it. I’d be surprised though that can only charge $1 a trip forever, but while they can, definitely take advantage of it.
All right, hopefully you guys are enjoying this Q and A. Like I mentioned, if this is your first time joining, we do these each and every single month, so thank you to everyone who’s joining. We’re actually up to 162 live viewers, which I think might be a record, so that’s awesome. Definitely make sure you guys stay tuned at the end, and if you have any questions, feel free to hit me with them so far we’ve gotten some pretty standard questions, so if you guys have any tough ones, definitely let me know. We’ll also be doing a little giveaway. I’ve got a big, brown box with a pretty cool prize that’s actually legitimately worth $500. I looked it up on their website before starting this YouTube Live, because I didn’t want to quote you the wrong price. We’re going to be giving actually a $500 prize at the end of the YouTube Live, so all you have to do is stick it out with me for another 20 or 30 minutes.
If you guys are watching after the fact, then you won’t be able to see the live chat, but you can post a comment afterwards, and we’ll make sure that we got you a response.
It looks like we’ve got a couple other questions coming in. Some more about UberEATS. Simon asks “What is the name for the Maestro app and Harry’s code?” Christian will go ahead and leave all those links in the show notes, where you guys can sign up for Maestro. Our code is RSGB3171. Then it looks like we’ve got some other questions. Chuck is talking about he’s driving in the Austin area for four different rideshare companies. One of them, RideAustin, which is actually a nonprofit, only takes one dollar from any trip regardless of the length of the trip, and we actually just interviewed the CEO of RideAustin on the podcast. If you guys are interested in checking that out, search for The Rideshare Guy in iTunes or wherever you got your podcasts, or you can go to therideshareguy.com/itunes and listen to that.
It’s a really interesting interview that I did with Andy Tryba, who’s the COE of RideAustin. He talked all about the operation side of what it takes to actually run these companies, so that was definitely pretty cool. I’d encourage you guys to check that out.
“I drive for Uber. Somewhat new driver, now driving in LA. Coming from Colorado, it’s a bit scary, I keep getting long distance rides, but have a hard time getting trips back home.” Leah is basically asking about, in some places, obviously you get much longer trips. In LA for example, it seems like every time I drive, I’m driving from LA to Orange County and back, 30 to 60 minute trips, and that’s true. Depending on when and where you drive, you could potentially get longer rides.
There’s two things that I would say to that. Typically on a longer ride, you actually make more money as a driver on a longer ride, because there’s less downtime. Remember, as a driver, you don’t get paid unless you have someone’s butt sitting in your car. If you’re sitting there waiting for a request, you don’t get paid. Even if you’re driving to a passenger to pick them up, you don’t get paid. Even if you’re sitting there waiting for them to come downstairs, even if it’s only two or three minutes, you don’t get paid. All that time adds up, and so when we talk about efficiency, you’re much more efficient as a driver, if you have someone sitting in your car, but obviously, if the ride is too ling, you might potentially have to drive back empty handed.
There’s a few things that you look out for. The first thing that I guess I would say is, when you do get a long trip, depending on where you end up, hopefully you can keep driving, because if you drive back empty at that point, you’re giving up on the fact that you might not necessarily get a ride back, but you can really spread out the cost of those deadhead miles, over a few hours. Let’s say I start driving in LA, and I immediately get a ride to Orange County. I can still do rides in Orange County. I can still drive there, and it’s still pretty busy, so I’m just going to drive there as much as I can, and then see where the night takes me. Then at the end of the night, I’ll drive back. Then that way, you’re not doing one hour drive, one hour drive back.
What happens if you get another long ride? Then you do an hour drive, hour drive back, and now two out of your four hours that you’ve worked have been dead miles. That’s something to consider. Of course, some areas have the destination filter, which is awesome, and a feature that I know a lot of drivers love because it allows you to set a destination, so at the end of the night for example, wherever I am, I always set the destination … Sorry, not at the end of the night. Usually about an hour or two hours before I want to end the night, I set a destination, and that way I can start hopefully getting rides headed in my direction. Hopefully that answers your question Leah.
Then let’s see. What other questions do we have coming out here? Scott is asking about, “What are some great tips to help maximize your ratings?” Now I’ll answer that in a second.
Jay says, “In NYC, it seems like Lyft gets more longer rides that Uber on average, but Uber gets a lot more pings.” Yeah, that’s definitely something that I’ve found. Well, I guess I would say that Uber is obviously much busier, so by market share, Uber says that it’s about 80% to 20%, so Uber has 80% market share to Lyft’s 20%. In the bigger markets, like an LA, San Francisco, you can definitely fond that Lyft is busier, so it might be a lot closer. I guess, I haven’t personally noticed that I get longer rides on Uber versus Lyft, but if you are noticing that in your area, definitely take that into account. If you like longer rides, or you want longer rides, then definitely work for that app.
I guess I’d be curious to hear from you guys watching right now live, what do you prefer? Do you prefer longer or shorter rides, and tell us what type of distance? What’s your optimal distance? I think, for me, anything in that 20 to 30 mile range with no traffic. Obviously the less traffic the better, but anything in that 20 to 30 mile range seems to be pretty optimal for me, and that’s what I like doing and also what I think tends to be most profitable.
“This is awesome.” Thank you guys for joining. Scott, I’m going to answer your question in just a second. Scott is here asking about ratings, or what are some things you can do to maximize your ratings? I guess what I would there is, one of the most basic things when it comes to ratings is that passengers care first and foremost about safety, navigation, reliability. When they’re getting the car, really what they care most about is getting from point A to point B safely. I guess when it comes to navigation, understanding how a GPS works.
I sometimes tell this to new drivers and it sounds a little silly, but it’s super true, practice your GPS, practice your navigation. You shouldn’t really need to look at your GPS every five seconds, if you’re using a Bluetooth or whatever you might be, if you’re hearing the voice, when it says, “Turn in 500 feet,” you should understand how far that is, or if you have it muted like I do, you should be able to look down at the app and see, when it says, “Turn in 500 feet,” you should know about how far 500 feet is when you’re going 30 miles per hour.
You should know where the top 10 destinations are in your city, so if a passenger gets into your car, this happens a lot to me when I’m driving Downtown, sometimes the GPS is weird, and if it doesn’t automatically load, or it tells me to go left, but I’m not sure where I am oriented, you guys probably know what I’m talking about, and they say, “Hey, I’m going to the beach,” obviously I know I need to head west, I don’t even need to look at the GPS to know where to at least the trip. Once the calibrates and everything, then I can go and figure that out. I guess use that common sense, but also practice, also things that hey, I don’t need to completely rely on this GPS, but it’s there to aid me. It’s a tool. It can help me. If passenger wants to go a different way, I’ll ask them about it. Hopefully that’s helps you guys and gives you some tips.
It looks like Matthew says, “It depends on if I’m trying to hit a maximum ride goal or dollar per mile goal for longer or shorter rides,” so I asked about long versus short rides. NV says, “Longer rides.” Uber NYC says, “I love long rides. It seems like overwhelmingly, people obviously love those long rides, and so I guess I would qualify it with that statement that I talked about before, just understanding that obviously you can’t do much about whether you get those long or short rides, but obviously, if you keep on driving in that area, you can spread out those miles, if you’re not going to be able to get a ride back.
Then let’s see. Arnold is here asking about canceled trips by riders. “I never see compensation after five minutes has passed. Very upsetting. What’s the process on this issue?” Now obviously with Lyft, they have an actual timer in there, so it’s a lot easier to know if you’re going to get the cancellation fee or not, but with Uber, there’s no such timer. What I’ve found with Uber, it seems like there’s a lot more cancellations during certain times of the night. When I’m just out driving during the middle of the day, it doesn’t seem like many riders are canceling, but during the Friday, Saturday nights, sometimes during the bar rush, that’s when people are maybe accidentally calling Uber, or canceling, or calling and then canceling.
I guess what I would say, when it comes to riders canceling rides, I’ve actually had pretty good success when it has gone more than five minutes. Uber’s policy is that if you arrive at a passenger’s location, you swipe or you tap that you’ve arrived, and then from there, after five minutes, the rider, if you cancel on that rider, you actually get a cancellation fee. You basically have to sit there for five minutes. What I do is, I actually just look at the clock. Sometimes I’ll just take a quick little note on my phone, or sometimes I’ll even just screenshot my phone as soon as I arrive, so then that way I have some type of record, and then I go on Facebook or do whatever I might do.
But I would say that if you are waiting the five minutes or more, I think what most drivers get caught up with is that they sit there for a minute or two, and then they’re like, “Oh crap, wait. How long have I been waiting here?” I would say that, if you are, just do a really good job of actually tracking that five minutes. If you have screenshots for example, before and after, like what I usually try and do, that’s another good reason to take screenshots, then if Uber doesn’t pay out, go and email them. That’s always good.
In your downtime, feel free to pop into your earnings history and double check, do my payouts look right? You’re probably not going to be able to notice a one or two dollar difference here and there, but Uber does make mistakes, so it’s always good, use your downtime, maybe instead of surfing Facebook one time, you go and look at your earnings history and say, “Hey wait. You know, I canceled that ride. Did I get paid out for it?” While it’s still fresh in your mind, because the next day, after you’ve done 20 or 30 trips, you might have completely forgotten about it. Hopefully that helps, answers your question.
Matthew also says, talking about the long verse short rides, it depends on if he’s trying to hit that maximum ride goal. Now in some cities where Uber is offering these trip incentives, so Uber does lots of various, and Lyft too, does lots of various incentive weekly bonus type programs. If you, for example, have what they call Uber Quest that says, “Do 20 trips. Make $80 this week,” which is one offer that I recently got, you actually want a bunch of short rides. You actually want a bunch of UberPOOL rides, because those are going to count towards your trip incentive. If you’re doing, let’s say it’s a 20 trips and you get $80, that’s a $4 per trip bonus. That’s high, maybe it’s more in the 28 for $40 or 28 for $50, but still, that’s anywhere from a two to $3 bonus per ride that you can now get. You really want to look for those short trips, so you think and you have to reverse the strategy, where do those trips occur? I’m going to go look for bars, I’m going to go look for people that are taking those UberPOOL rides.
I noticed that I was getting a lot of, the last time I went out driving in LA, I noticed that every time I got pulled to the suburbs, I was getting much longer rides, because now people are not doing those short little restaurant to restaurant, or bar to bar type trips. I was getting rides, the three actually went LA to Orange County three times, back and forth the last time I went out Saturday night driving. Every time I got a super-long ride, it was out in the middle of some really quiet neighborhood. These are definitely good patterns that you guys can track.
Joel says, “It’s slow on Monday and Tuesday for Uber,” so that night be the perfect time where you look at adding a delivery service, or working for multiple apps, Uber and Lyft.
Let’s see. We’ve also got, Angel is saying, “I’ve been out for two months about anything that you know in Chicago, that you know of.” I’m not sure what that question is asking. Clear Evidence says, “Someone on UberPeople board said they have a version of Uber with a timer. Was also confirmed by others.” You know what? Actually someone just sent me a screenshot of this. I believe Uber is actually testing a timer for cancellation rides in a few cities right now. That’s definitely something to keep in mind. I want to say it’s Seattle. I know Uber tests a lot of stuff in Seattle, Arizona and LA. I know they test a lot of new programs there for some reason, so if you guys are worried about those cancellations and that timer, it seems like Uber is testing that.
I’m curious to know, have you guys noticed from Uber, it seems to me like they are slowly adding more and more of these features. In 2016, the big ones were Uber Instant Pay and the destination filter that they added to really help drivers. It seems like at the beginning of this year, they’re starting to add lots of small features. If they do add this cancellation timer, the Uber Beacon, the ratings thing that I talked about at the beginning of the show, it seems like they’re adding a few of these small features. I’m curious to know if you guys have seen that, if you guys noticed that while you’ve been out driving.
“That’s correct.” PMO8203 says, “Uber has a timer for pool trips.” I think we’re talking more about the regular trips. George is chiming in and saying, “Yes, they’re adding more and more features every week, which I really like.” Craigslist says, “I like the Uber Profile that they added.” Yeah, so if you guys are noticing, it definitely seems like we’ve got a few viewers chiming in.
Kevin says, “Uber’s listening to you Harry.” Hopefully they are. Hopefully at least a few people at Uber think what I have to say is important. Because you know, obviously I’m soliciting all of this feedback from you guys. These sessions are super helpful for me, responding all of your emails are super helpful, and obviously going out and driving is super helpful, because that is a thing that I think Uber has struggled with, is really that connection to drivers and understanding what matters to drivers. If you guys have feedback, now’s the time to tell me. When Uber comes and asks me what’s important, hopefully that feedback has come through, and you guys can get all of that done.
It looks like Uber NYC Driver says, “Make sure you rate almost every passenger five stars, since they see it right away.” I actually haven’t, I don’t know if that’s true. I think that’s there’s, similar to on the driver’s side, if a passenger rates a driver, there’s a little bit of a lag. Your rating won’t update in the real time. Or it might just be that you have, because Uber takes the last 500 trips, so it might be that you have so many trips, a five star rating doesn’t affect your rating. I’m not sure that actually happens, if a passenger sees that, it definitely it can’t hurt. I think that, at the end of trip, you have to actually have to rate the passenger anyways, to get to the next screen, so for the most part, if you’re rating five stars, even of they are seeing it instantly.
But yeah, we actually have a good article on The Rideshare Guy, where we talk all about Uber and Lyft’s rating system, and what’s good and what’s bad about it. If you guys want to check that out, definitely take a look.
It looks like we’ve got a couple other good questions coming in. James says, “I don’t care to swim in the UberPOOL. Even if they give me a timer, it’s full of negativity,” and that’s right. We just released a video last week, and an article all about the seven reasons why drivers hate UberPOOL and Lyft Line. That’s definitely one that you can go ahead and check out. Personally, I’m not a fan of UberPOOL. I know that a lot of drivers do this, but obviously you can ignore UberPOOL requests if you don’t like UberPOOL. If you ignore two to three in a row, they may put you in timeout. If you’re going for one of those incentives, you probably don’t want to ignore too many trips. You actually probably want them, because they might help you get your bonus, and then of course, sometime Uber has 90% acceptance rate and cancellation rate requirements.
Then I know another trick that a lot of drivers like to is, once you accept your first pool passenger, you can actually toggle the go offline button, so now you can’t get next trip requests, but that actually prevents you from also getting UberPOOL passengers, so that’s a good little hack for you guys. I know that that was working for me on Android just a few weeks ago, so that’s definitely something that you can check out.
It looks like we’ve got a couple more questions coming in. George he says that he actually like UberPOOL, “and it helps me for incentives,” so that’s a good point. If you are in incentives, UberPOOL is actually a great thing.
Let’s see, we’ve got a few other people coming in. Studio says, “Use Maestro to avoid UberPOOL or Lyft Line requests,” and that’s actually a great point. We’ve talked about Maestro a lot, and that’s because I’m a fan of the app. I think it does a lot of cool things, so I definitely recommend you guys try that out. Our code is RSGB3171. I’ll have Christian leave a link in the comments, and then also put it in the show notes after the fact so you guys can definitely check that out. But yeah, it allows you to actually ignore UberPOOLs, which I know a lot of drivers do, and frankly I actually recommend that, because I think you make more money ignoring UberPOOL than you do accepting it, unless you’re on one of those bonuses.
Carl says, “I regularly have Lyft Rides with multiple destinations. Does Uber allow for that?” Uber and Lyft policy is actually the same, but is a little tricky so I should probably do an updated video on this. If you have a passenger who gets into your car, and let’s say they want to make a stop, because if you get a passenger, and let’s say they want to go to the liquor store and make a stop at the liquor store on their way to their friend’s house, if they typed in their friend’s house, you may not know how to get to the liquor store.
You could also potentially be getting next trip requests on Uber for their friend’s house, so what I’ve found is the best way to handle this, and sometimes it doesn’t always work because, depending on whether you’re Android or iPhone, so I’d be curious to know you guys handle this, but what you can do is basically, wherever you want your final destination to be, have that in the Uber app, and then you can use your Google Maps for example. Let’s say you want to add a stop on Google Maps, you can do that, and you can navigate it on Google Maps, or you can also have the passenger enter that first destination onto the Uber app.
Let’s say you have another common situation, you have a bunch of friends that want to get dropped off. They enter friend number one as the final destination, in the Uber app, you navigate there, and you tell them to update, in their Uber passenger app, to friend number two’s house. Then now you’ll be still in Google Maps, and so once you’re done with that trip, you can go back to the Uber driver app and navigate it. I’m just thinking about this, and it’s confusing, and you’re right.
Lyft actually has a cool feature that allows riders to add a stop, add a destination. Uber doesn’t have that feature, you have to do it manually, and so I think I did a really bad job explaining that. Maybe I’ll go do a video on it to clear things up, but hopefully that makes sense.
Craigslist is asking, let’s see, where did it go? I lost the question. All right, os we’re at 5.45 right now, so we’ll probably go for another 10 to 15 minutes. I’ve been talking a lot, so my voice is getting a little tired, but we’ve also got this giveaway right here. I’m going to give away this $500 gift. Hopefully I haven’t said what it is yet because I want to keep it a surprise. As long as you guys can hang out five or 10 more minutes, we’ll go ahead and end the YouTube Live and we’ll be giving away a pretty cool prize. Thank you guys very much for joining. I’m really excited to do these. Hopefully you are getting a lot out of these. We do these the first week of every single month. You can subscribe to the YouTube channel, turn on notifications, and we also send an email out if you guys are on the email list. We’ll send an email out about an hour before these go live ever time.
Let’s see. We’ve got some more questions coming in. Scott says, “Where can one find more pickups.” I guess more pickups, obviously we all care about making more money, getting more pickups. One strategy that I’ve been talking a lot about is obviously it’s important to think about when the biggest number of riders are out requesting. Friday, Saturday nights, there are a ton of riders out taking rides, calling for Uber, but there’s also a ton of drivers out.
One of the things that I think is important now more than ever, is figuring out those times when there aren’t a lot of other drivers out, because there’s two parts of thew equation. Whether you’re going to get a request. What’s the passenger demand, and what’s the driver supply? Even if there’s low passenger demand, if you can also find those times where there’s low driver supply, early morning airport runs, Sunday morning walk of shame rides, from eight to 10 a.m., all of these times, or even Mondays for example. Sometimes Mondays are busy because a lot of drivers work all week until Sunday, and then they want to take Monday off, so Monday rush hour is really busy.
It’s really about experimenting and finding those times and places also where, not only is it busy, but also there may not be a lot of other drivers out. When are those other drivers not going to work, and finding those times and really taking advantage of it. Hopefully that answers your question there.
Then Chuck is saying, “Early morning is usually great for airport trips,” and yes, that’s definitely the most obvious. I’m a big fan of those early morning airport runs because there’s also no traffic. I live in Los Angeles and traffic sucks, so I’m always looking, honestly, I don’t really usually drive during the day or rush hour, just because traffic’s bad. I usually wait until evenings, so eight, nine p.m., or early mornings, so that’s definitely something that you guys can keep in mind.
Let’s see. What other questions do we have? “In Denver now, the rating is based on only the last 100 trips.” I think that may be correct. I know Uber is piloting that in certain areas, but I believe for the most part, it’s still based on the last 500 trips. Or maybe they’ve changed it to 100 trips, but yeah, that’s definitely, I think that will be changing soon.
George is saying, “How early in the mornings do you start for those airport rides?” I would say probably four or five a.m. Sometimes even a little earlier, because when you think about it, three, four a.m. is after the bar crowd, after people that are going out, and it’s also before anyone’s really going to work. Literally, one of the only reasons someone can be up at that time is for an early morning airport flight. Starting at three, four, five, six a.m. are typically when a lot of those airport rides happen. It does take some experimenting in your city, in your area.
I also saw some really good advice here from Uber NYC Driver. “Just follow the taxis in your area. They know the most.” That’s a great point. I think one thing that you may not realize is that rideshare drivers and taxis have a lot more in common than you might think. They’re using a lot of these same strategies that you are, where can I find more pickups? Where are the longest rides? Where are the best pickups? Maybe you can go out and follow them, learn from them, befriend them even. I don’t know if There’s a taxi guy out there that has a YouTube channel or a taxi blog, but that definitely would be something interesting.
We’ve interviewed a couple of taxi owners, but that may actually be something that I might look into. If you guys know a really good taxi driver that I could interview, I bet we could learn a lot from them, because obviously they’ve been doing it for probably dozens of years, whereas rideshare drivers, I mean Uber didn’t exist five years ago, so no one has a ton of experience. Even me, I might be siting here pretending like I know what I’m talking about, but I’ve only been doing it for a few years. We could probably learn a lot more from someone who’s got 30 years of experience. That’s definitely something to keep in mind.
Clownfish 77 says, “When I start a trip, if navigation shows several routes, should I take the longest route to maximize income if the ETA is about the same, especially since the passenger is charged upfront the same price?” This is a pretty, I would guess I would say, a little bit more of advanced, but really interesting topic. Basically what you’re saying is that … We did an article on this. I think we called it how to hack Uber’s upfront pricing or something like that, but since Uber quotes the passenger an upfront price, they’re going to pay the same no matter what, as long as you take one of the suggested routes on Google Maps. Google Maps, and when you click that navigate button, it usually shows you three different routes, you can actually look and see which one takes a little bit longer, and if it’s more miles or more time, you probably want to look for more miles. You’ll actually make more money on that, and Uber will technically not make as much money.
That’s definitely a strategy on those longer trips. You have to be a little bit careful about how you employ it. Definitely, if you’re going to look into that or you want to learn more about that, definitely go check out the article that we have on The Rideshare Guy about that strategy.
Looks like we’ve got a little bit of lag coming in right now. Hopefully it’s okay for you guys. We’re going to go here for just a couple more minutes, and I’ll answer the final questions. If you guys have final questions, definitely definitely get them in now.
It looks like we’ve got a few people coming in. Steven Seagull says, “I get good airport runs to SFO from 8.30 to 10 a.m., and usually bingo at SFO,” so that’s definitely something to keep in mind.
Clownfish says, “At four a.m., I set my destination filter to LAX, and 90% of the time, I get a ride from LAX to OC.” That’s about a 50 mile trip, and then of course, he’s starting in Los Angeles, which typically is a little bit busier. I really like that strategy right there.
Richard York says, “Can Uber/Lyft drivers park in taxi stands, like at train stations et cetera?” Usually the answer is no. You might even. I think, get a ticket for that.
Dale says, “Just want to let you know this is awesome.” Well thank you I appreciate that. We’ve also got James says, “Have you watched the Family Guy clip where Peter signs up got Uber? He gets beat up by the taxi mafia.” No, I haven’t seen that, but I think that might be an exaggeration, at least in the US if you guy are driving in the US. I’m not hearing about too much of that.
Bradford Craig says, “Maestro referral code?” RSGB3171. Let me type that in there. Yeah I know, we’re having a little problems with … Hopefully the speed, I think we’re having a little problems with the lag, but hopefully it’s looking okay for you guys. As you noticed, I’m in a new office, new internet, still getting the setup worked out, but hopefully it’s good enough for you guys.
Let’s see. Richard says, “Love those airport runs. Make half my daily goal that way. 4.30 to eight a.m.” You guys are learning that a lot of drivers, hopefully because they’re following me or that they figured this out on their own, that airport runs are very profitable. That’s definitely something to keep in mind.
Craigslist says, “There a way to get XL only. Erm, look on Uber Man’s second video.” Uber Man has a video on this, we have a video on this. Yeah, you can do Excel only. “Do I prefer Google Maps or Waze?” I’m actually a big Google Maps fan. Again, we’ve got a video on this, if you guys want to take do you prefer Google Maps or Waze, where we actually walk through and review both services. I like Google Maps personally. I think Waze has some benefits, but there’s a lot of junk going on, son that’s definitely something keep in mind.
I think I’m going to go ahead and wrap up this YouTube Live right now, since I’ve been talking a lot. Hopefully you guy have enjoyed this, gotten all your questions answered. Right now, let’s see if there’s any final quick questions. I’ll go ahead and answer them. “What do I use for my recording setup?” I actually am just using my computer mic right now, a Logitech 1080 video recorder, and I then I have two umbrella lights or cowboy lights, whatever they call them. Hopefully it is looking good for you guys, and you guys are enjoying this.
Looks like we’ve covered a bunch of good strategies today. We’ve talked a lot about Maestro. I’ll leave links to all this in the show notes. You guys can also check out our YouTube channel, search for this. We’ve got a lot of this information on the blog. I want to go ahead now and do this giveaway, so if you guys have made it all the way to the end, if you guys are watching live, you’ll have a chance to win this, and I’ll probably keep it open for another few hours. But all you need to do in order to enter this giveaway is just give a full thumbs up on this video, or even if you didn’t like this video, give me a thumbs up and I’ve me some feedback what you want to see.
But that’s all you need to do to enter, give us some feedback, and then shoot me a email [email protected], just saying YouTube Live, you want to enter to win, something like that. Subject line, YouTube Live, and then you’re name or whatever it might be. That’s all you need to do to enter this contest. But basically for being here, that’s your entry. You just need to email me to make sure that I can track you.
Heres what we’re going to be giving away. I’ll do a little unboxing video for you guys right now. I don’t know what it’s going to look like on the inside, but … It says right here, we’re here to help, navdy.com/support. If you guys don’t know what Navdy is, we actually have done a couple of videos with them were we partnered up, and right now, on this.
I’m going to be giving away this Navdy device, which is pretty cool. It’s here in the plastic, and you can see it right here. In order to enter, all you need to do is give us a little thumbs up on this video, dens me an email [email protected] This thing is actually worth $500. I just looked it up on their site. I’m going to open it, I’m going to take a look at the plastic. They’re selling for $500 right now. It looks like they have a seal, so I’m not going to actually open it right now because whoever wins this, I don’t want you guys to get an opened prize, but yeah, this is a pretty cool device. They don’t really have a lot of description here on the back, but basically what it is, is it’s a heads up display for your vehicle, and you can actually put it on your vehicle and use it for GPS, use it for traffic, and it’s pretty cool.
We actually have a couple review videos on throughout YouTube channel where you can go and learn more about this product, it doesn’t yet integrate with the Uber and Lyft driver apps, but when it does, it’ll be super cool. This is what I’m giving away to thank you guys for joining. Looks like we’ve got a couple. We’ve leave a couple of links in the show notes where you can Navdy, learn a little bit more about it. I see someone leaving their email. You don’t leave your email in the chat, you need to email me, in order to enter this contest. Just put a subject line, YouTube Live. If you like this video, feel free to give us a thumbs up.
I really want to thank you guys all for joining. It looks like we had pretty much everyone stayed all the way to the end. Maybe because I gave away such a cool product. You guys hopefully all enjoyed it. Hope you all enjoyed it, hope you all learned a lot. Like I said, we do these YouTube Lives every single month. I don’t think we’ve missed one in six or seven months, so I like to put the pressure on myself. We do them the first week of the month typically, and usually it’s at about five p.m. pacific. If you guys haven’t subscribed to the channel, you ca turn on notifications, and you’ll actually get a notification when we go live.
Hopefully you guys enjoyed this video. I had a lot of fun, and if you guys have any follow up questions, anything that I didn’t get to, shoot me an email anyways, [email protected], ask me, leave a comment below,. I know me and Christian will stay here in the comments for a little while, answer any questions that you might have, until next time, stay safe out there. I really enjoyed, and I look forward to hearing from you guys in the future. Don’t forget to enter the contest to win the Navdy, because this si a pretty cool prize. It’s worth 500 bucks. I’m basically giving away $500 right now, which is a lot of money, but someone will win this awesome prize.
Thank you guys, thank for Navdy for hooking us up with one of these units, and take care.
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